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FAQs

The information you provide when you sign up to The Chloe Conditions programs, such as your name, address, height and weight, etc is private and only Chloe and her team have access to this information. We do not use your photos, emails or social content or personal information without your prior consent. The Chloe Condition website is private and secure and we take the utmost care in ensuring your privacy and information is protected.

Yes Chloe is offering one on one coaching, and this can be found under the 1:1 Coaching tab in the website, register your interest by filling up your fitness goal.

Chloe will be providing you with loads of training and nutritional tips throughout your program. She will also be keeping a close eye out on social media for your updates, so be sure to tag her as she would love to see your progress and cheer you on.

We accept credit card payments (Visa or Mastercard) through our secure payment gateway Stripe, for local transaction, we are processing the payment through KBZ Pay.

As the programs are design with different objectives (build muscle, weight loss or physique focus), they can be made for all fitness levels. Each program difficulty and intensity throughout the period of time to constantly challenge your body.

No, programs are customised based on fitness goals, for customised programming, Chloe offers 1:1 coaching that will help you to achieve your personal goal.

You do not need to buy fitness equipment to do TCC Programs, however there are some programs that require minimal equipment such as small dumbbells, and it is recommended to increase the weight of the dumbbell from time to time.

You do not need to join a gym to do TCC Programs.

You will receive the workouts in follow along video in the membership site. You will also be able to download and print the calendar of the program in PDF.

We have an expert team with Chloe waiting to help and guide you on your journey, please contact us at support@thechloecondition.com

More is not always better, so we don’t recommend you double up your training sessions, your training program is designed for best results so we’d encourage you to follow the program how it’s been written, however if you want to increase your weights to increase the intensity please go ahead, and if you are on a strength training program, you can add additional 20 minutes cardio.

Stretching is so important to prevent injury and DOMS (Delayed Onset Muscle Soreness). We encourage you to warmup and cooldown with each training session, this includes a good 5 minute stretch at the beginning and end of every session.

Some exercises will be difficult if you’re not used to them, we’d encourage you to try them and ask for assistance if you need it. All the exercises have been placed in the program for a specific benefit, however, if you’re really struggling with an exercise please contact us at support@thechloecondition.com and we’ll be happy to give you an alternative.

We understand life can be busy and you may be struggling to find time to fit in your exercise plan each day, if this is the case we’d encourage you quickly start back and continue where you left!

Absolutely, Chloe’s programs have been designed for both men and women to enjoy, so jump in guys we’d love to have you on the team!

Yes you can start anytime, we have provided a downloadable calendar to guide with your workout scheduling.

Within a few hours of subscribing for one of TCC programs you will receive a welcome email and once you have logged into the members portal and completed the extra information, a few hours later your program will be ready and we will send you an email to remind you. If you don’t receive your program within 24 hours of completing your additional information around preferences, please check your other folders (spam, promotion, etc). If you are still unable to find your program, please email Chloe’s Team at support@thechloecondition.com with your order details.

No, meal plan is not included in the program, however if you are looking to learn more about nutrition and healthy recipe, we offers E-Book to be purchased separately, or from time to time please refer to our socials for tips, recipes and education session on nutrition.

Yes. My program is a subscription based program so you’ll automatically be charged every month unless you process a cancellation. There are no lock-in contracts so you can cancel at any time. For local payment, your payment is once off, once your term of payment completed your subscription expires, any renewal requires a different transaction.

You may cancel your subscription at any time with no additional fees. Log in to your profile, and head over to my account followed by the subscription section. From there you will see the ‘Cancel Subscription’ button. When you cancel you will have access to your account until the end of your subscription period.

My program starts from as low as USD 7.49 (with 12 months contracts). For Myanmar, starting from (35,000 MMK)

No problem, let’s see if we can help. There are a number of reasons why your payment may have been declined.

Please take a minute to check the following:

Do you have enough funds in your chosen bank account?
Did you enter the correct card number by mistake?
Has your card expired?

Still have problems? Email us at support@thechloecondition.com

There is no refund for the subscription.

Please contact us by email at support@thechleocondition.com and let us know your browser and device/desktop operating system details so that we can get you up and running ASAP.

No problem. Just click on the ‘FORGOT YOUR PASSWORD?’ link on the login page and you will get an email with a link to reset it. Remember to check your spam and junk folders too. And sometimes gmail puts them under the “Promotional” tab.

No problem, we are happy to help. Please send me an email at support@thechloecondition.com so that we can assist you further.

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