Privacy Policy

Introduction

At Elevate by TCC, we are committed to protecting your privacy and personal information. This privacy policy (the “Policy”) applies to the fitness subscription web based service (the “Service”) provided by the Company. By accessing or using the Service, you agree to the collection, use, and disclosure of your personal information as described in this Policy.

Information Collection

When you use the Service, the Company may collect certain personal information from you, including but not limited to your name, email address, and payment information. The Company may also collect information about your usage of the Service, including but not limited to the Content you access, the workouts you complete, and your progress.

Information We Collect

The Company may collect the following types of personal information from you when you use the Service:

• Contact information, such as your name, email address, postal address, and telephone number;
• Account information, such as your username and password;
• Financial information, such as your payment method and billing information;
• Demographic information, such as your age, gender, and fitness goals;
• Health information, such as your medical history and fitness level;
• Usage information, such as your interaction with the Service and the content you view or access; and
• Device information, such as your IP address, browser type, operating system, and device identifier.

How We Use Your Information:

The Company may use the personal information we collect from you for the following purposes:

• To provide and maintain the Service, including to process your transactions, verify your identity, and respond to your requests and inquiries;
• To personalize your experience on the Service, including to tailor the content and features of the Service to your interests and preferences;
• To improve the Service, including to develop new features and functionality, and to conduct research and analysis;
• To communicate with you, including to send you updates, newsletters, promotions, and other information related to the Service;
• To enforce the Terms of Service and this Policy, including to prevent, detect, and investigate fraudulent or illegal activities; and
• To comply with legal obligations, including to respond to legal process and to protect the rights, property, and safety of the Company, its users, and third parties.

How We Share Your Information

The Company may share your personal information with the following categories of recipients:

• Service providers, such as payment processors and website hosting companies, that assist us in operating the Service;
• Law enforcement agencies, regulators, and other public authorities, when required by law or in response to a valid request;
• Third parties in connection with a merger, acquisition, bankruptcy, or other corporate reorganization; and
• Other users of the Service, as necessary for the functioning of the Service or as otherwise described in this Policy.

Your Choices

You have the following choices regarding the personal information we collect from you:

• Opt-out of marketing communications: You may opt-out of receiving promotional emails from the Company by following the unsubscribe instructions provided in the email. Please note that you are automatically included in mailing list upon your registration and may continue to receive transactional or account-related emails from the Company.
• Access and update your information: You may access and update the personal information in your Account at any time by logging into the Service and updating your profile.
• Delete your account: You may delete your Account at any time by contacting the Company through the Service. Please note that if you delete your Account, we may retain certain information as required by law or for legitimate business purposes.

Use of Information

The Company may use the personal information collected from you for a variety of purposes, including but not limited to:

• Providing and improving the Service;
• Communicating with you about your account and the Service;
• Personalizing your experience on the Service;
• Analyzing and improving the effectiveness of the Service; and
• Complying with legal obligations.

Sharing of Information

The Company may share the personal information collected from you with third parties in the following circumstances:

• With your consent, such as when you authorize the Company to share your information with a third party for a specific purpose;
• With service providers, such as payment processors, who assist the Company in providing the Service;
• In response to a subpoena, court order, or other legal process;
• To protect the rights, property, or safety of the Company, its users, or the public; and
• In connection with a merger, acquisition, or sale of assets of the Company.

Security

The Company takes reasonable measures to protect the personal information collected from you from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no security measures are perfect or impenetrable, and the Company cannot guarantee the security of your personal information.

International Transfer

The Service is operated in South East Asia and is intended for users located in the South East Asia. If you are located outside of the SEA, please be aware that personal information collected from you will be transferred to and processed in SEA which may have different data protection laws than the country in which you are located, and your personal information may be subject to access requests from governments, courts, or law enforcement in SEA.

Cookies

The Service may use cookies and similar technologies to collect and store information about your usage of the Service. A cookie is a small file that is stored on your device and used to identify your device and track your usage of the Service. You can configure your browser to reject cookies or to prompt you before accepting a cookie from the Service.

Third-Party Sites

The Service may contain links to third-party websites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party sites or services. You acknowledge and agree that the Company is not responsible for the availability or content of such sites or services, and that the Company does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of Privacy Policy.